Premium Prize Balls

Premium Prize Balls

1 Premium Prize Ball
Sale price  $13.99 Regular price  $15.99
Skip to product information
Premium Prize Balls

Premium Prize Balls

Sale price  $13.99 Regular price  $15.99
Shipping calculated at checkout.
Quantity

Premium Items in the Prize Balls:

1.Plush Toy
2.Plush Charm
3.Journal
4.Bath Towel
5.IPad Handbag
6.Backpack
7.Canvas Bag
8.Neck Pillow
9.Rug
10.Blanket

FAQs

1. What’s your return, refund and exchange policy?

⚠️ Rule for Personal Preference
Due to the blind box nature of our products, we do not offer refunds, returns or exchanges for personal preference reasons.

✅ Our Damage Guarantee
However, we take full responsibility for the items inside your package.📸 How to file a damage claim
If any products arrive damaged during shipping, please send clear photos and videos of the damage to our official email LottieSelected@gmail.com

⏰ Processing Speed
We will resolve your claim within 24 hours.

🎁 Replacement Notice
You don’t need to ship the damaged items back—we’ll send you a replacement free of charge.

2. Can I request specific items and avoid characters I don’t want?

Absolutely! We’d love to receive your detailed wishlist and special notes in the order comments. Our top goal is to make every package fun and satisfying for you.

We will only include characters you’ve selected. We won’t add any other unwanted characters at all—we totally get how frustrating that would be.

3. What payment methods do you accept?

We support PayPal, credit cards, Alipay and WeChat Pay.

4. How long will it take to ship my order after I place it?

Our standard order processing window is 5–10 business days.

  • If we have sufficient in-stock items to fill your order, your package will ship out within 3–5 business days.
  • If our current inventory can’t make your bundle as full and cute as we’d like, we’ll source extra cute items exclusively for your order to craft a fantastic package. In this case, shipping will take 7–10 business days.
5. How long is the shipping transit time?

Standard delivery takes 10–18 business days to reach your address. We take breaks on all official public holidays.

6. How long until my packing video is posted?

Your unboxing video will be uploaded within 5–10 business days, depending on our current stock.

7. Why did my payment fail?

8. Why did my payment fail?

💡 Extra Helpful Tips First

  • Some of our previous customers ran into the same payment error. Most of them succeeded after attempting checkout multiple times.
  • If all the troubleshooting steps below still don’t work, we highly recommend asking a family member or friend with a PayPal account to pay on your behalf. This is our most reliable workaround that guarantees a successful transaction.

📋 Common Payment Fail Reasons & Corresponding Solutions

1. Insufficient available balance or credit limit on your payment account/card
✅ Solution:
Add enough funds to your account or raise your credit limit, then retry the payment. You may also try using a different credit card with available funds.

2. Incorrect billing address, card number, expiration date or CVV code entered
✅ Solution:
Double-check every billing and card detail, retype all information accurately before submitting payment again.

3. Your bank or payment provider flagged the international transaction as suspicious and blocked it
✅ Solution:
Reach out to your bank or payment service to confirm and authorize overseas purchases, then complete checkout once the restriction is lifted. You can also switch to another payment method to bypass this block.

4. Temporary system outages on the payment gateway / browser & device compatibility issues
✅ Solution:
Wait 10–20 minutes and refresh the checkout page. If the issue persists, try placing your order on a different device or switch to another web browser (Chrome, Safari, Firefox, etc.) to complete payment.

8. I haven’t received my tracking number yet

Tracking numbers are sent to your registered email once your package is officially shipped out.

If your order is still within our 5–10 business day processing window, please wait patiently—we haven’t dispatched your parcel yet.

If the processing time has passed and you still have no tracking email, check your spam/junk mailbox first, then message us with your order ID and we’ll resend the tracking info right away.

9. How can I track my order?
  • Locate the shipping confirmation email we sent you, which includes your tracking number.
  • Copy your tracking code and paste it into Track My Order.
  • You can also send us your order number via customer service chat, and we’ll share your latest shipping updates with you.

Shop The Full Collection

Bundles in the video

Bundles in the video

Handwritten Gift Card

Handwritten Gift Card

Premium Prize Balls

Premium Prize Balls

Premium Prize Balls

Sale price  $13.99 Regular price  $15.99
Products in the video

Products in the video