Refund and Returns

Due to the blind box nature of our products, we do not offer refunds, returns or exchanges for personal preference reasons.

However, we take full responsibility for the items inside your package. If any products arrive damaged during shipping, please send clear photos and videos of the damage to our official email.

We will resolve your claim within 24 hours. You don’t need to ship the damaged items back—we’ll send you a replacement free of charge.